D&A Software

More customers, less busywork.

We build and run your whole system: websites, custom software, AI automation, lead capture, follow-up, booking, and reviews. You get more customers and your time back.

Serving Bloomfield Hills, Troy, Birmingham, and businesses across Oakland County and Metro Detroit.

Companies we've worked with

Bloomfield Window Cleaning logo
Savvo logo
Skadi logo
Super Shine Services logo
Client logo

What we find in a free audit.

Five things we check on every business, in plain English. Not a jargon report you need us to translate.

Example scores below, not a specific client. Book a free audit to get your real numbers.

Website
0

If your site's slow or hard to use on a phone, visitors leave before they call.

Search Visibility
0

If you're not on the first page for what you sell, those customers are calling someone else.

Google Business Profile
0

Your Business Profile is often the first thing people see, before they ever hit your site.

Reviews
0

Review count and recency directly affect where you rank in local search.

Social
0

Inactive or missing social profiles make new customers hesitate before they call.

You don't have a lead problem. You have a systems problem.

The usual way
With D&A
Missed calls and inquiries go unanswered
Every call and inquiry answered instantly
Slow follow-up lets hot leads go cold
Leads followed up in seconds, not days
Hours lost to manual, repetitive busywork
AI agents and automation handle the busywork
Data scattered across disconnected tools
Your tools connected into one system
Off-the-shelf software that doesn't fit
Custom software built around your business

Everything you need to get more customers, built and run for you.

Most agencies stop at marketing. We build the AI agents, automation, and software behind it too, and run all of it as one system.

AI Automation

The busywork, handled automatically

  • Missed-call text-back that responds in seconds, every time
  • Database reactivation campaigns that book old leads without new ad spend
  • Tool integrations connecting your CRM, calendar, and forms into one flow
New Lead
CRM Updated
Follow-up Sent
Learn more
AI Agents

A team member that never clocks out

  • 24/7 chat & voice agents that answer and qualify leads
  • Appointment booking handled without a person on the line
  • Trained on your business: real answers, not generic scripts
AI Agent
Do you offer emergency service?
Yes, we can be there today. Want me to book a time?
Learn more

How we get you from stuck to booked.

Same process for every client, real timeline. Not a vague "it depends."

01: Free Audit
02: Build & Run
03: Results
04: Optimize
01Week 1

Free Audit

We map your business and find exactly where you're losing leads and revenue.

Frequently asked questions

What exactly is an AI agent?

Software that works like a tireless team member. It answers questions, follows up with leads, books appointments, and handles repetitive tasks around the clock, so you don't have to.

What do you actually do? Is it just marketing?

No. Marketing gets people to your site. It doesn't answer the phone, follow up with a lead at 9pm, or book the appointment. We build and run all of it: the website, the AI agents and automation that answer and follow up, and the custom software behind the scenes when off-the-shelf tools don't fit. Most agencies stop at ads and SEO. We keep going until the lead is actually booked.

How is this different from hiring an agency or a freelancer?

An agency usually hands you a website or a few months of ads and calls it done. A freelancer can build one piece but won't run the whole system day to day. We do both: we build the site, the automation, and the software, then we're the ones running and adjusting it every month, not handing you a login and disappearing.

Do I need to be technical? How much work is it for me?

No. You tell us what's actually happening in your business, how leads come in, what you're missing, what's eating your time, and we handle the setup end to end. Most of what we build runs in the background: a missed call gets a text back automatically, a form fill gets a reply in seconds. You don't log into anything unless you want to.

How much does it cost, and how do we get started?

It depends on what you need: a website, AI automation, custom software, or some mix of the three. We start with a free audit. We look at what's actually costing you leads right now, then give you a real number for fixing it. No packages, no guessing. Book a Free Audit and we'll tell you exactly what it'd take.

How long does it take to get set up?

Audit in week one. Built and tested in weeks two and three. Live by week four. That's the real timeline for most projects, not a vague "it depends."

Do you work with businesses outside Oakland County?

Our home base is Bloomfield Hills, and most of our work is with businesses across Oakland County and Metro Detroit. If you're outside that area, tell us where you're located and we'll let you know if it's a fit.

What's the biggest misconception about AI automation?

Most people hear "AI agent" and picture a chatbot that loops customers in circles. What we build is closer to a team member: it texts back a missed call, answers a form fill in seconds, and books the appointment. A person reviews it. They don't run it by hand.

What happens after the free audit?

We walk you through exactly what we found: where you're losing leads, what it'd cost to fix, and what the timeline looks like. There's no obligation to move forward. If it makes sense, we start the build the next week.

Do I need a new website, or can you work with my existing one?

Depends on what's actually broken. Sometimes the site's fine and the problem is nobody's answering the phone. In that case we bolt on automation and leave the site alone. If the site itself isn't converting, we'll say so in the audit.

Who actually builds and manages the system, you or a subcontractor?

D&A Software builds and runs it directly, not handed off to a subcontractor or a white-label platform.

What if I already use GoHighLevel, HubSpot, or another CRM?

We can build around what you already have, connecting your existing CRM to the automation and AI agents, or replace it if it's not doing the job. We tell you which makes more sense during the audit, not before.

Do you offer ongoing support after launch, or is it a one-time project?

Ongoing. We're the ones running the system every month, reporting what came in, adjusting what's not working. It's not a build-and-disappear engagement.

What industries do you work with?

Right now we work most with home services, dental and med spa practices, law firms, and auto businesses across Oakland County. The systems we build (missed-call text-back, AI agents, automation) apply to almost any business that gets calls and forms from customers.

Is my data safe? Who has access to my leads and customer info?

Your leads and customer data stay in the tools you own: your CRM, your calendar, your accounts. We build and manage the system, but we don't sell or share your data with anyone.

What does "you have a systems problem" actually mean?

It means the leads are already coming in. You're just losing them between the call, the follow-up, and the booking. A systems problem isn't fixed with more ads. It's fixed by making sure nothing falls through the cracks in between.